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Términos y condiciones

Last Updated: August 31, 2026

These SMS Terms & Conditions govern the text messaging program operated by NOPACES, LLC d/b/a Number One Plumbing, AC, Solar & Electric (“we,” “us,” or “our”), a licensed plumbing, heating, cooling, electrical, and solar contractor located at 525 Candelaria Rd NE, Albuquerque, NM 87107. By opting in to receive text messages from us, you agree to these terms.

Program Description

By providing your mobile phone number and opting in, you consent to receive informational and marketing text messages from Number One Plumbing, AC, Solar & Electric.

Messages may include:

  • Appointment confirmations, reminders, and technician arrival notifications
  • Service updates, estimate and invoice notifications, and dispatch communications
  • Follow-up communications after a completed service call
  • Uno Care Club membership reminders and maintenance scheduling
  • Promotional offers and seasonal service announcements

How You Opt In

You may enroll in our text messaging program by:

  • Entering your mobile number on a form on our website and checking the consent box, which is unchecked by default
  • Providing your mobile number and giving verbal consent during a call with our office
  • Providing your mobile number and giving written consent on a service agreement, estimate, or work order
  • Texting our published business number first

Consent

By opting in, you authorize Number One Plumbing, AC, Solar & Electric to send text messages to the mobile number you provided, including messages sent using an automated system.

Your consent to receive text messages is not a condition of purchase and is not required to receive service from us. You may opt out at any time.

You are responsible for notifying us if you change or give up the mobile number you enrolled.

Message Frequency

Message frequency varies based on your service activity with us, up to [[6]] messages per month.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Number One Plumbing, AC, Solar & Electric is not responsible for any charges from your wireless provider.

Opt-Out Instructions

You may opt out at any time by replying STOP to any message you receive from us. After you send STOP, you will receive one final confirmation message and no further messages will be sent unless you choose to opt in again.

We also honor opt-out requests made through any other reasonable method, including replying with words such as END, QUIT, CANCEL, UNSUBSCRIBE, or STOP ALL, calling our office at (505) 999-9567, or emailing kyle@trustnumber1.com. We process opt-out requests as soon as possible and no later than ten business days after receipt.

Help Instructions

For help with our text messaging program, reply HELP to any message, call us at (505) 999-9567, or email kyle@trustnumber1.com.

Supported Carriers

Our SMS program is supported by major U.S. carriers. Delivery is subject to effective transmission by your wireless carrier and is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as customer service platforms and SMS delivery providers, is permitted solely for the purpose of operating our messaging program. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For full details on how we collect, use, and protect personal information, see our Privacy Policy at https://www.number1plumber.com/privacy-policy.

Eligibility

You must be at least 18 years old to participate in our SMS program. You must also be the account holder of, or have authority to consent for, the mobile number you enroll.

Changes to These Terms

We may update these SMS Terms & Conditions at any time. Changes take effect when posted on this page. Continued participation in the SMS program after changes are posted constitutes acceptance of the updated terms.

Contact Information

Number One Plumbing, AC, Solar & Electric
525 Candelaria Rd NE
Albuquerque, NM 87107
Phone: (505) 999-9567
Email: kyle@trustnumber1.com
Website: https://www.number1plumber.com

Number 1 Plumbing, A/C, Solar & Plumbing Logo
Número uno en plomería, aire acondicionado, energía solar y electricidad
525 Candelaria Road NW
Albuquerque, New México 87107
Teléfono: (505) 999-9567

3929 Academy Rd, Unit 505
Santa Fe, New México 87507
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